1win is fully committed to protecting the privacy and personal data of all its users in India. This Privacy Policy explains in clear terms what information we collect, how we use it, and the measures we take to keep your data safe. By using our platform, you consent to the practices described below.
Information We Collect
When you create an account on 1win, we collect personal details such as your full name, date of birth, phone number, email address, and residential address. For financial transactions, we record payment method information and transaction history. To comply with KYC and anti-money laundering regulations, we may request identity documents including Aadhaar card, PAN card, or passport. We also automatically collect technical data such as IP address, device type, and browser information.
How We Use Your Data
Your information helps us provide services, process deposits and withdrawals, verify your identity, prevent fraud, and personalise your experience. We use it to send important account notifications, bonus updates, and promotional offers (only if you have opted in). Data is also used for analytics to improve the platform and ensure fair gameplay.
Data Security
1win uses industry-leading 256-bit SSL encryption for all data transmissions. Personal information is stored on secure servers with restricted access. We conduct regular security audits and maintain strict internal policies to prevent unauthorised access. All sensitive documents are encrypted and stored safely.
Sharing of Information
We share data only with trusted third parties necessary for operations, including payment processors (UPI, Paytm, banks), identity verification services, and licensed game providers. We never sell your personal data to third parties for marketing purposes. Information may be disclosed if required by law or regulatory authorities.
Cookies and Tracking Technologies
We use cookies to maintain your login session, remember preferences, and analyse site usage. You can manage cookie settings through your account or browser. Essential cookies are required for the platform to function properly.
Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us. We respond to all valid requests within 7 business days.
Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be posted on this page with the revision date. Continued use of 1win after changes constitutes acceptance of the updated policy.